IDE Group’s training division, iDevelop, improves IT skills for an in-house IT team.
is a manufacturer of cosmetics founded and headquartered in San Francisco, California, which sells to consumers at over 2,000 outlets in more than 30 countries.
The company’s UK IT infrastructure, which spans VMWare hosts, SANs, and numerous virtual servers, is managed and administered from its UK head office in Cheltenham, Essex. The in-house IT team recognised they needed to improve their Server 2012 R2 skills and utilisation. Acknowledging the need for expert outside assistance, Kaley Cooper, IT manager, approached iDevelop with the team’s specific requirements.
Training needed to be designed so that the content delivered closely correlated with their actual IT infrastructure. Training also had to be time and cost efficient so needed to be delivered locally in Cheltenham as travel was not feasible.
The courses had the desired result. Skills in this important technical area were developed to the level needed, enabling the company to better utilise its infrastructure. Benefit Cosmetic’s investment in training was a success, delivering a very high ROI.