Queen Elizabeth’s Foundation steps into the future with IDE Group.
Queen Elizabeth’s Foundation (QEF) is a leading disability charity for people with physical and learning disabilities or acquired brain injuries, helping them to gain new skills and increase independence for life. With residents, staff, and visitors to QEF wanting to use today’s modern technology, the IT infrastructure across its sites simply was not up to the job. Queen Elizabeth’s Foundation chose IDE Group to modernise its IT services, bringing the charity up to speed with the latest tech infrastructure.
QEF were facing the challenge of an outdated IT set up. For many years, the charity had been using donated equipment alongside ageing servers which were past their effective date and housed across different locations. On top of that, they had inadequate internet bandwidth and unreliable connectivity, with sites relying on slow ADSL. This led to performance issues when accessing resources on other sites. Desktops were also running on Windows XP, with most staff still relying on Office 2003.
There also needed to be a consistent platform across QEF’s diverse locations to allow better sharing of information and the freedom to access resources regardless of location. Backup and disaster recovery procedures were reliant on tapes which had to be changed each night and were close to their maximum capacity.
QEF needed to jump back on the tech train and make up for lost time. But as a charity it also needed to keep costs down. IDE Group was chosen for its mid-size suitability, value, and range of solutions and, upon an independent internal audit into IT procurement, was confirmed as ‘the right solution at the right time’.