What is hosted telephony?

As technology progresses, so does the way we do business. Advanced hosted telephony solutions increase productivity and allow us to work more dynamically and efficiently. Employees now want more than traditional telephony solutions when collaborating with colleagues, partners, and customers, while managers who are tasked with supporting outdated telephony infrastructure find that this task is a costly and time-consuming headache. A modern hosted telephony solution can address these issues and provide the functionality that a modern business requires.

Why do you need a hosted telephony solution?

IDE Group’s hosted telephony service, combined with our Microsoft Teams and Skype for Business solutions, provide a complete VoIP service that enables dynamic and efficient modern business operations.

Here are some of the key benefits of hosted telephony:

Gives your employees access to the best in modern telephony and collaboration services.

Provides a quick to deploy, continuously updated, and easy to administer solution that can be financed through operational expenditure.

Provides VoIP telephony with integrated collaboration tools.

Supported by solution-accredited consultants, architects, and engineers.

Includes 24/7 support from a skilled and experienced service team.

Able to serve hundreds of employees.

Suitable within single or multiple site organisations.

Enables complete control over phone systems.

Microsoft’s Teams or Skype for Business can replace your traditional phone system with a feature rich platform that incorporates instant messaging, calling, conferencing, video, and sharing.

Increases productivity by allowing business calls to be made and received in the office, at home, or on the road using a phone, PC, or mobile device.

Contact IDE Group

Call 0344 874 1000 or email enquiries@idegroup.com to discuss your managed IT requirements with a member of our team. We’re always happy to answer any questions.

How can we help you?

IDE Group has a long-established reputation in telephony and collaboration. Customers can be sure that the systems we implement will be welcomed and adopted throughout their business and will be expertly supported and managed by our experienced service desk.

Need a different service?

Unified communications

Arrange a free consultation

To find out how IDE Group can help your business to succeed, speak to a member of our expert team. You can call us on 0344 874 1000, email enquiries@idegroup.com, or send us a message using our online form.