What is device management?
Device management, also known as IT lifecycle management, is the process of procuring, installing, maintaining, supporting and retiring a device. Our device management services provide a comprehensive end-to-end solution for:
- Procurement
- Asset management
- Build and configuration
- User deployment
- In-service management
- Incremental upgrades of hardware and software
- Retirement of the device together with its disposal
- Circular economy
We provide many of these services from our secure lifecycle management centre in Dartford, Kent. This facility was purpose built to provide a scalable capability that can support any estate size, from a few hundred devices up to tens of thousands.
Our device management services
Procurement
Configuration and integration
Deployment
Management
RetirementContact IDE Group
Call 0344 874 1000 or email enquiries@idegroup.com to discuss your managed IT requirements with a member of our team. We’re always happy to answer any questions.
Why do you need device management?
Investing in the software and hardware that lies at the heart of your business is only the start of the IT lifecycle. Ultimately you will need device management because:
Specialist expertise and facilities are needed to successfully manage devices throughout their lifecycle.
Clients need to have the support of experienced professionals.
How can we help you?
The technology industry is a fiercely competitive market. We don’t just focus on our specialist facilities and the range of services we provide, we understand the importance of engaging with our customers and delivering our services effectively. That’s why we are extremely proud of our people – everyone at IDE feels like they are part of your team, working together and having your best interests at heart.
Our lifecycle management services take advantage of IDE Group’s extensive experience helping customers to effectively manage their IT estate. We provide our expertise, experienced staff, and purpose-built facilities so that you can spend more of your time focused on your core business, leaving IDE to manage your IT lifecycle.
We understand how important devices are to your productivity. Making sure that the right devices are with the right users, and that they are consistently delivering the required functionality is essential if ROI is to be delivered.
One of our key strengths is the flexible approach we take to both the delivery of our service and the commercial construction of any potential deal. The scale of our systems and processes allow us to tailor our services to the customer’s requirements rather than fit them into rigid models. We are big enough to help but small enough to give a personal and flexible service.
For device management this means that customers can select the exact elements of the overall service that they require. For example, they may ask us for a comprehensive lifecycle solution or they may choose to procure the hardware themselves. Equally, they may then wish for their own teams to apply specific applications at the users’ desk.
We will work with you to determine the best approach and solution for your business. This flexibility, combined with our specialist expertise and bespoke, purpose-built facilities, makes IDE Group an easy choice for all your IT lifecycle management requirements.
Arrange a free consultation
To find out how IDE Group can help your business to succeed, speak to a member of our expert team. You can call us on 0344 874 1000, email enquiries@idegroup.com, or send us a message using our online form.
