What is the management stage within the device management process?
Management ensures the ongoing performance and availability of devices.
Why do you need management?
Devices will only create a return on investment if they are working at full efficiency and delivering the service that users need in order to carry out their roles. Some of the key benefits of device management include:
Receiving an efficient resolution to any device issues.
Comprehensive device management
Contact IDE Group
Call 0344 874 1000 or email enquiries@idegroup.com to discuss your managed IT requirements with a member of our team. We’re always happy to answer any questions.
How can we help you?
Our highly skilled support team is based in the UK and has proven its technical abilities on numerous occasions. All our support staff have been trained to the highest level and work to ITIL standards. The whole team is integrated and will work together to rapidly resolve even the most complex device support requirements.
Once a support request is relayed to our service desk, the issue will be investigated and either resolved immediately or passed straight to the most appropriate resource. When issues need to be resolved on-site, we will deploy a suitably qualified field engineer.
Everything involved in managing devices is achievable through IDE Group services. Our team can also take responsibility for scheduled maintenance tasks and change-management programmes such as making sure that patching is up to date, as well as software asset management services.
Arrange a free consultation
To find out how IDE Group can help your business to succeed, speak to a member of our expert team. You can call us on 0344 874 1000, email enquiries@idegroup.com, or send us a message using our online form.
