We are pleased to announce the appointments of Merlin Gillespie and Jenny Bratherton as Group Strategy Director and Director of Voice Services respectively.


Since beginning his career at BT Group, Merlin has worked for a variety of organisations including Capita, Sky, Microsoft, Easynet and Claranet, both in-house and on a consultancy basis. His most recent role was Solutions Director at Capita Cyber Security and prior to that he was Chief Technology Officer at Updata Infrastructure UK Ltd. Merlin’s strength lies in building go-to market strategies and the necessary teams to implement them. Merlin will report directly into Andy Ross, Chief Executive of IDE Group.


Jenny has spent her entire career in voice services, having started at Vodafone where she spent eight years and latterly as Category Marketing Manager for One Net, which she helped to launch. Jenny joins the Company from Capita, where she was Head of Voice Propositions and Pre-Sales.

Andy Ross, Chief Executive, of IDE Group, commented, “Merlin and Jenny both have excellent track records in their fields of expertise and will help to realise the Company’s ambition to become the leading provider of ICT services to the mid-market in the UK. We have identified a number of key technology development areas which will help deliver the higher value and more compelling solutions that customers are demanding and I look forward to working closely with both Merlin and Jenny as we implement our strategy.”