IDE Group help Aspect Enterprise Solutions ensure their international commodity traders remain connected & protected
With more than 500 customers and thousands of users across 90 countries, Aspect Enterprise Solutions is a global provider of web-based commodity trading, risk management and data management applications.
Its Software as a Service (SaaS) – based tools allow commodity trading organisations in the oil & gas, metals, agriculture and other industries, such as Chevron, BP and Noble, to manage the financial risks of trading resources. The company’s array of solutions help organisations with real-time pricing and analytics, while ensuring they are making the right business decisions that won’t cost them profit.
In this search, Aspect faced a number of limitations. Firstly, in order to reassure its customers that their services would not be disrupted or otherwise at risk Aspect needed its IT to remain in a stable, secure country such as the UK, with a relatively strong economy and with strict data protection laws in place. The company also wanted to be able to move its hardware between locations with minimum disruption and cost: ideally, travel time from its London location to the new centre would be 2 hours or less. Furthermore, any colocation centre had to provide fast and secure connectivity that would enable Aspect to transmit data between the IT resources, its offices and its customers reliably and without delay.
Working with IDE Group, Aspect’s dedicated account manager can guarantee its colocation service and also quickly respond to any requests, improving the company’s agility. By remaining in the UK, its customers are satisfied that their data will not be put at unnecessary risk. This satisfaction is further strengthened by the fact that IDE Group’s data centre has high levels of physical security. Physical security measures at the site include biometric security, access cards, PIN code-locked doors, cameras and monitoring of all access to and from the site to ensure that Aspect’s resources are completely protected and accounted for.
Despite moving away from London, IDE Group is still able to guarantee Aspect fast connectivity via its dedicated fibre network: a connection speed of less than 10 milliseconds to the majority of service providers in the UK, means that Aspect can communicate between its IT infrastructure, its offices and its customers as if the colocated resources were in the next room. IDE Group also provides Aspect with a redundant uplink for their resources, meaning that if the primary network connection fails they still have access.
IDE Group’s Bournemouth data centre also fulfils Aspect’s other continuity needs. Consistent air conditioning means there is minimal risk of equipment over-heating while the centre also provides its own backup power supply in the unlikely event of a power failure. As a result, Aspect is assured that its IT resources will remain protected and operational in almost any circumstances.