Croydon, 19 March 2018: New research from IDE Group has discovered that 76% of companies are unable to control their cloud services and shape them to meet changing needs. Associated with that finding, relatively few companies (26%) feel able to conclude that their cloud strategy has been totally successful in achieving their targeted objectives.

In advance of exhibiting at Cloud Expo Europe (ExCel London, 21-22 March), IDE Group polled 100 IT managers at UK companies of between 500 and 5,000 employees, all of which had deployed at least one cloud service. Questions focussed on the prevalence and significance of challenges in real world cloud environments related to control of services.

Further key findings include:

  • 64% have implemented a hybrid cloud solution, of which 68% don’t have full oversight and control of their cloud services
  • When considering control of multiple cloud services, the biggest areas of concern is security and sovereignty of data (75%)
  • At 55%, access to information is the second biggest area of concern

“Maintaining complete control over cloud services is fundamental to aligning tactics with strategy and delivering the outcomes that companies want,” said Merlin Gillespie, Strategy Director at IDE Group. “Our research shows significant gaps in control, often originating right at the start of a company’s’ cloud journey and widening as their environment becomes more complex.”

“Lack of control means companies struggle to optimise cloud service operations on a day to day basis, as well as not being able to adapt them to meet longer term needs. Unsurprisingly, the expected business outcomes of the cloud have not fully materialised for many of our respondents.

A report presenting the findings of IDE Group’s research can be downloaded on its website. Readers will discover the prevalence of common challenges that companies face in respect to controlling their cloud environments. They will also learn how matching individual workloads to the right cloud services delivers better service to users, and understand the significance of environment-wide cloud control in achieving business outcomes and minimising total cost of ownership.