IDE Group’s training division, iDevelop, improves IT skills of in-house IT team.
The company’s UK IT infrastructure, which spans VMWare hosts, SANs and numerous virtual servers, is managed and administered from its UK head office in Cheltenham, Essex.
The in-house IT team recognised they needed to improve their Server 2012 R2 skills and utilisation. Acknowledging the need for expert outside assistance, Kaley Cooper, IT manager, approached iDevelop with the team’s specific requirements.
Training needed to be designed so that the content delivered closely correlated with their actual IT infrastructure. Training also had to be time and cost efficient so had to be delivered locally in Cheltenham, as travel was not feasible.
Two Training workshops on Server 2012 R2 were designed and delivered to the IT team in the company’s Cheltenham office. Training equipment was supplied as part of the training exercise. This ensured sufficient resources were available and that training could be delivered in an IT environment closely resembling the company’s own infrastructure.
The courses had the desired result. Skills in this important technical area were developed to the level needed, enabling the company to better utilise its infrastructure. Benefit Cosmetic’s investment in training was a success, delivering a very high ROI.