Dorset Healthcare NHS

Dorset Healthcare NHS2018-02-15T16:03:52+00:00

Project Description

Company: Dorset Heathcare
Industry: NHS
Country: Dorset, UK
Website dorsethealthcare.nhs.uk

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CASE STUDY

BENEFITS

  • Entire IT team provided with core Windows 10 skills

  • Training delivered at appropriate level to each team member

  • Trust well-placed for a successful upgrade programme

A cost-effective Window 10 training programme to ensure the success of a trust-wide roll out programme.

Dorset HealthCare is the largest provider of healthcare in Dorset, with responsibility for all mental health and many physical health services, delivering across hospital and community-based settings.

Challenge

Solution

iDevelop delivered a multi-levelled, multi-site training programme to all staff who needed to enhance their Windows 10 skills. Two, three-hour foundation training sessions were delivered at the trust’s Shelley Road location to a total of 15 people. These sessions were repeated for a further 15 people at the trust’s Dorchester site. Finally, the full three-day Windows 10 workshop was delivered to four key staff members at iDevelop’s dedicated training centre in Poole.

Continual Improvement

The entire IT department were included in a cost-effective training programme, ensuring that everyone at the trust who would be responsible for delivering the roll out and providing ongoing Windows 10 support had a solid foundation in the new operating system. With key staff trained to a higher level, the trust could be sure that there was always an appropriate resource available to cover the project’s more complex requirements.

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