Some organisations already have a telephony solution they’re comfortable with but want to provide their staff the benefits of instant messaging and presence.
IDE Group provides those businesses with unified communications applications from Microsoft, through Skype for Business, or Cisco, with its Jabber product.
Providing unified communication to staff transforms collaboration on day one, with colleagues using presence and instant messaging, engaging on conference calls, sharing screens, or presenting to a wider audience.
Runs alongside established telephony
Productivity gains from instant messaging and presence
Applications from Microsoft and Cisco
IDE Group is a Gold certified Microsoft and a long-established specialist in Office 365. The combination of Skype for Business, with its presence and instant messaging, and the widely-used communication and productivity tools delivered through Office 365, provides one of the market’s stand-out unified communications solutions.
Cisco Jabber is an enterprise grade collaboration solution that’s cost-effective for use by small businesses all the way up to large enterprises. Jabber’s software application works on any connected device, PCs, tablet and smartphone, that are running major OS, enabling staff to collaborate at any time and from anywhere.
Customers come to IDE Group as they appreciate the experience and skills we have with the vendors we work with. We have implemented hundreds of unified communications solutions. Our strong, dedicated support desk is accredited to the solutions we use and provides a personal service, with rapid, effective resolution of any issues.
Gold certified Microsoft Partner
Skype for Business integration with Office 365
Cisco Jabber enterprise grade solution
Solutions work on any connected device
Experience from implementing 100s of solutions
Accredited, specialist service desk
Our customers combine our Unified Communications services with the following IDE Group services:
Hosted collaboration solutions enabling dynamic and efficient modern business operations.
A fully featured contact centre solution, enabling agents to interact with end-users across every channel.