Disaster recovery and business continuity planning is integral to every IDE Group service.

One of the critical aspects of all IT services is that they can be relied on. How service failures are avoided and how they’re handled when they do occur is an essential part of IT provisioning.

Our services and operation are engineered to be intrinsically resilient. However, risk can rarely be eliminated. The probability and impact of failure in any service or solution we propose to customers is always considered and a range of mitigating options included.


  • Resilience built in

  • Risk and consequences modelled

  • Alternatives provided

IDE Group builds all of the services we deliver to the highest quality standards, utilising industry best practice and best of breed technologies.  For example, within our network we use different connectivity providers with duplicated connections. Our support team is split over more than one location so that in the event of communication failure, one is always available to support customers.

When risk can’t be eliminated, we always seek to understand the probability and consequences of failure. With that knowledge, we can develop and present a range of mitigating option to customers. In those options, we’ll confirm the time it would take to bring a replicated version of a failed service into operation, as well as repair and reinstate the original. Much like buying an insurance policy, the advice we present helps customers take an informed choice on which to select.

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Technical features

  • Different connectivity providers

  • Duplicated connections

  • Split locations for service desk

  • Risk and consequences modelled

  • Failover and restore time advice

  • Alternative service models to manage risk

We have a wide selection of data sheets, whitepapers and videos spanning our entire portfolio available > here

Our customers combine our Disaster Recovery and Business Continuity planning services with the following IDE Group services:


Security specialists providing 24/7 oversight of IT systems to identify threats.


Transform vast quantities of disassociated data into actionable security insight.

> Endpoint protection

Next generation endpoint protection that stops threats before they launch.

IDE Group has helped the following businesses REACH HIGHER

IDE Group can help YOUR BUSINESS SUCCEED through our wide range of IT managed services.
Call to speak to one of our experts today:

0344 874 1100